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Service Agreement

This Service Agreement (the "Agreement") is entered into as of the date of acceptance by the client (the "Client") and Elevate! Your Growth Engine (the "Company").

1. SERVICES PROVIDED

The Company agrees to provide the following services to the Client (the “Services”), as selected by the Client and described on the Company’s website:

  • Business Strategy & Virtual Team Planning (learning the Client’s business scope, goals, and key audience targets so the Company can better manage a virtual team to promote the Client’s business).

  • Virtual Team Setup & Workflow Setup (setting up and configuring workflows, tools, and processes to help streamline operations and support the Client’s growth).

  • Virtual Team Management Services (ongoing management of the Client’s virtual team to help keep goals and target outcomes on track, including evaluating performance and making tweaks, subject to the Client/owner’s approval).

Virtual Team & Workflow Optimization (Participation). Client must provide full access to social media accounts and relevant third-party applications for integration.

Virtual Team Management (Client Engagement). The level of management is tailored to the Client's preference, allowing for either collaborative oversight or full delegation of management tasks to the Company.

The specific scope, deliverables, timeline (if any), and any assumptions/dependencies will be confirmed in writing (email is fine) or on an invoice/checkout description prior to work starting.

2. FEES AND PAYMENT

The Client agrees to pay the fees shown at checkout and/or on the applicable invoice. Pricing is based on touchpoints and effort (for example: number of systems/accounts involved, complexity, the amount of coordination needed, and ongoing management time). Fees may include:

Hosted Workspace Fee. The hosted workspace fee is $20 per month or $100 per year. Monthly fees are billed in advance (and are non-refundable once billed). Annual fees are payable upfront and non-refundable. This fee covers the maintenance and hosting of the virtual team environment.

  • One-time setup fees (for AI Automation Setup and related onboarding/configuration work).

  • Session-based fees (for Business Strategy Consulting sessions and any other session-based consulting or support).

  • Ongoing management fees (for AI Management Services), if selected.

AI Tech & Workflow Optimization (Pricing Structure). Fees are calculated based on the number of application linkages and the complexity of the integration effort.

Virtual AI Team Management (Management Scope). Ongoing management services are billed based on the total hours of engagement.

Payment and Refunds. All services and sessions must be paid in full before the start of the engagement. All services provided are final. Services cannot be returned or refunded once the engagement has commenced or work has been performed.

Unless otherwise stated on the invoice/checkout page: (a) one-time setup fees are due before setup work begins, (b) session-based fees are due in advance of the scheduled session, and (c) ongoing management fees are billed in the cadence stated on the invoice (for example, monthly). Failure to make timely payments may result in a pause of work, rescheduling of sessions, or termination of services.

3. RESPONSIBILITIES; TERM AND TERMINATION

Client Responsibilities. The Client agrees to provide timely information, materials, and reasonable cooperation needed to perform the Services, including providing access (and any required permissions) to the Client’s systems, accounts, and tools as necessary for the work. The Client represents that it has the right to grant such access.

Term. This Agreement shall commence on the date the Client signs up for services and shall continue on a month-to-month basis unless otherwise agreed upon in writing.

Termination. Either party may terminate this Agreement by providing thirty (30) days' written notice to the other party. The Company may also terminate or pause Services immediately if the Client fails to pay amounts due or does not provide required access/information after reasonable requests. Upon termination, the Client remains responsible for fees for Services performed and any non-cancelable costs incurred prior to the effective termination date.

4. INTELLECTUAL PROPERTY

All models, software, code, and proprietary methodologies utilized by Elevate! Your Growth Engine remain the exclusive property of the Company. The Client is granted a non-exclusive, non-transferable license to use the outputs of the services solely for their internal business purposes. Any data provided by the Client remains the property of the Client.

5. CONFIDENTIALITY

Both parties agree to keep all non-public information received from the other party confidential (“Confidential Information”). This includes business strategies, customer lists, technical data, login credentials, and any business or customer data the Client shares for the Services. Each party will use Confidential Information only to perform or receive the Services and will protect it using reasonable care.

This obligation survives the termination of this Agreement.

6. DISCLAIMER

No Guarantees. While the Company provides tools and strategies to help the Client’s business grow, Elevate! Your Growth Engine cannot guarantee specific financial results, income levels, or brand recognition outcomes.

AI & Third-Party Tools. The Services may rely on AI technologies and third-party applications. The Company is not responsible for technical glitches, inaccuracies in AI-generated content, or changes in third-party platform policies.

Professional Advice. The Company’s consulting is for business optimization and does not constitute legal, financial, or tax advice. Final decisions on how to implement AI in the Client’s business rest solely with the Client.

7. LIMITATION OF LIABILITY

Elevate! Your Growth Engine provides services on an "as-is" basis. While the Company strives for excellence, it does not guarantee specific financial results or growth metrics. The Company shall not be liable for any indirect, incidental, or consequential damages arising from the use of its services. The Company’s total liability shall not exceed the amount paid by the Client for the services in the three (3) months preceding the claim.

8. INDEMNIFICATION

The Client agrees to indemnify and hold Elevate! Your Growth Engine harmless from any claims, losses, or damages resulting from the Client’s use of the services in a manner that violates any laws or third-party rights.

9. GOVERNING LAW

This Agreement shall be governed by and construed in accordance with the laws of the jurisdiction in which the Company is registered.

10. ENTIRE AGREEMENT

This document constitutes the entire agreement between the parties regarding the subject matter herein and supersedes all prior discussions or marketing materials.

CONTACT INFORMATION

If you have any questions about this Agreement, please contact: nancy.elevategrowth@gmail.com

IN WITNESS WHEREOF, the parties acknowledge their agreement to these terms by proceeding with the use of the services provided at https://www.elevategrowthautomation.com/.

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